Booking terms
These terms state the basics. Your written booking confirmation states the price, scope, and specific terms for your booking.
Enquiries and agreements
A form, email, or agent response is an enquiry. A binding agreement starts only after our written confirmation.
A quote remains valid for the period stated in that quote.
Price and payment
Published prices are customer prices in SEK. Add-ons, waiting time, extra hours, and external services can change the total.
The booking confirmation states the payment schedule and method.
Changes and cancellations
The booking confirmation states the rules for changes, cancellations, and refunds.
Contact us promptly if the party size, time, or plan changes.
Safety and route
The captain controls safety and decides the route, speed, departure, and interruption.
Weather, marine traffic, and berth availability can require an equivalent alternative plan.
Guest responsibilities
Guests must follow crew instructions and provide accurate information about the party.
Careless or intentional damage can create a duty to pay compensation.
Questions? Contact info@gaiacharter.com or use the support page.